Thank you for shopping at Cleeclothing.okandok.com. We strive to ensure your orders are delivered to you efficiently and securely. Please review our shipping and delivery policies below:

1. Processing Time:

• Orders are typically processed within 1-3 business days after payment verification, excluding weekends and holidays.
• During high-volume periods, processing times may be slightly extended. We appreciate your patience.

2. Shipping Methods:

• We offer standard shipping and expedited shipping options based on your location and preferences.
• Shipping costs and delivery times may vary depending on your shipping address and selected shipping method.

3. Shipping Rates:

• Shipping rates are calculated based on the weight of your order and the destination address.
• You can view shipping costs during the checkout process before completing your order.

4. Delivery Timeframes:

• Standard shipping usually takes between 5 to 7 business days for domestic orders, and 7 to 12 business days for international orders, depending on location.
• Expedited shipping options are available for faster delivery times.

5. Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order status using the provided tracking number on our website or through the carrier’s website.

6. International Shipping:

• We offer international shipping to many countries. Please note that customs duties and taxes may apply based on your country’s regulations. These fees are the responsibility of the recipient.

7. Shipping Restrictions:

• We currently do not ship to PO Boxes or APO/FPO addresses. Please provide a physical address for delivery.

8. Delayed or Lost Shipments:

• In rare cases where a shipment is delayed or lost in transit, please contact us at [email protected]. We will work with the carrier to resolve the issue promptly.

9. Contact Us:

• If you have any questions or concerns about shipping and delivery, please don’t hesitate to contact our customer service team at [email protected]. We are here to assist you.